On Target In Fiscal Q4
There are always plenty of moving parts within Pall's results, as the company sells into so many different end markets, but the end result performance was pretty much on target.
Revenue fell almost 1% as reported to close the fiscal year, but revenue in local currency terms rose half a point. Life sciences was up 6% for the quarter, as strength in biopharma offset weaker conditions in the Chinese and European food and beverage sector. Customer utilization levels in industrial markets remain a real issue, though, and the company saw a 5% decline (local currency) in industrial sales, with particular weakness in microelectronics and municipal water.
Hot Transportation Companies To Watch In Right Now: Idacorp Inc (IDA)
IDACORP, Inc. (IDACORP), incorporated on February 2, 1998, is a holding company. The Company's operating subsidiary is Idaho Power Company (Idaho Power). Idaho Power is an electric utility engaged in the generation, transmission, distribution, sale, and purchase of electric energy. Idaho Power is the parent of Idaho Energy Resources Co. (IERCo), a joint venturer in Bridger Coal Company (BCC), which mines and supplies coal to the Jim Bridger generating plant owned in part by Idaho Power. IDACORP's other notable subsidiaries include IDACORP Financial Services, Inc. (IFS), an investor in housing and other real estate investments and Ida-West Energy Company (Ida-West), an operator of small hydroelectric generation projects.
Idaho Power is a combination hydro-thermal utility with 17 hydroelectric projects, three natural gas-fired plants, one diesel-powered generator and part ownership in three coal-fired generating plants. Idaho Power serves approximately 506,000 customers in southern Idaho and eastern Oregon.
Advisors' Opinion:- [By Marc Bastow]
Boise, Idaho-based energy company IdaCorp (IDA) raised its quarterly dividend 13.2% to 43 cents per share, payable Dec. 2 to shareholders of record as of Nov. 6.
IDA Dividend Yield: 3.37% - [By Dividends4Life]
IDACORP Inc. (IDA) Idaho Power Company, engages in the generation, transmission, distribution, sale, and purchase of electric energy in the United States. Sept. 19, the company increased its quarterly dividend 13.2% to $0.43 per share. The dividend is payable Dec. 2, 2013 to IDACORP shareholders of record on Nov. 6, 2013. The yield based on the new payout is 3.6%.
- [By Seth Jayson]
Calling all cash flows
When you are trying to buy the market's best stocks, it's worth checking up on your companies' free cash flow once a quarter or so, to see whether it bears any relationship to the net income in the headlines. That's what we do with this series. Today, we're checking in on IdaCorp (NYSE: IDA ) , whose recent revenue and earnings are plotted below.
Best Life Sciences Companies To Invest In Right Now: Thermo Fisher Scientific Inc(TMO)
Thermo Fisher Scientific Inc. provides analytical instruments, equipment, reagents and consumables, software, and services for research, manufacture, analysis, discovery, and diagnostics. Its Analytical Technologies segment offers analytical instruments to analyze prepared samples, software interpretation tools, laboratory information management systems, and laboratory automation systems; environmental instruments and integrated systems for environmental monitoring, safety, and security applications; and process instruments, integrated systems, and measurement solutions. It also provides diagnostics products used in healthcare laboratories to prepare and analyze patient samples; and biosciences products comprising reagents and consumables used in life science research, drug discovery, and biopharmaceutical production. The company?s Laboratory Products and Services segment offers laboratory equipment, including sample preparation, environment storage and handling equipment, and laboratory workstations; laboratory consumables; research market solutions consisting of chemicals, instruments and apparatus, liquid handling pumps and devices, and capital equipment and consumables; and healthcare market products comprising analytical equipment, diagnostic tools, and reagents and consumables. It also provides workplace and first responder equipment, protective gear, and apparel; and packaging, warehousing, distribution, labeling, pharmaceutical and biospecimen storage, and analytical laboratory services in the area of drug discovery and pharmaceutical clinical trials. The company serves pharmaceutical and biotechnology companies, hospitals and clinical diagnostic labs, universities, research institutions, government agencies, and environmental and industrial process control settings primarily in the United States, Germany, and the United Kingdom. Thermo Fisher Scientific Inc. was founded in 1956 and is headquartered in Waltham, Massachusetts.
Advisors' Opinion:- [By Keith Speights]
Thermo Fisher Scientific (NYSE: TMO ) announced today that it will acquire genomics company Life Technologies (NASDAQ: LIFE ) in a $13.6 billion deal. The agreement calls for Thermo Fisher to pay $76 per diluted share, as well as assume around $2.2 billion in Life Technologies' debt.
- [By Jake L'Ecuyer]
Top Headline
General Electric Co (NYSE: GE) announced its plans to acquire some assets from Thermo Fisher (NYSE: TMO) for around $1.06 billion. - [By Tom Rojas and Maria Armental var popups = dojo.query(".socialByline .popC"); ]
Thermo Fisher Scientific Inc.'s(TMO) second-quarter revenue jumped 33% and its adjusted profit rose as the company benefited from its recent acquisition of Life Technologies. The company also raised its full-year per-share earnings estimate. Shares gained 2.4% to $125.97 premarket.
Best Life Sciences Companies To Invest In Right Now: Arkansas Best Corporation (ABFS)
Arkansas Best Corporation, through its subsidiaries, provides freight transportation services and solutions. The company�s Freight Transportation segment offers aggregate, national, inter-regional, and regional transportation of general commodities; motor carrier freight transportation services; business-to-business air transportation services for exporting freight out of the United States and import into the United States; ocean transport services; global customizable supply chain solutions; and integrated warehousing services. Its Premium Logistics and Expedited Freight Services segment provides expedited freight transportation services to commercial and government customers; and premium logistics services that involve the deployment of specialized equipment to meet line haul requirements, such as temperature control, hazardous materials, geofencing, specialized government cargo, security services, and life sciences. This segment also offers domestic and international f reight transportation with air, ocean, and ground service. The company�s Truck Brokerage and Management segment provides third-party transportation brokerage and management services by sourcing various equipment types, including truckload, flatbed, intermodal, temperature-controlled, and specialized equipment coupled with carrier- and customer-based Web tools. Its Emergency and Preventative Maintenance segment offers roadside assistance and maintenance management services for commercial vehicles through a network of third-party service providers. The company�s Household Goods Moving Services segment provides third-party transportation, warehousing, and delivery services to the consumer, corporate, and military household goods moving markets. As of December 31, 2012, the company operated approximately 3,700 tractors and 20,000 trailers that were used in its line haul and local pickup and delivery operations. Arkansas Best Corporation was founded in 1935 and is headquartered in Fort Smith, Arkansas.
Advisors' Opinion:- [By John Udovich]
Despite what can best be described as a�soft economy, small cap trucking stocks YRC Worldwide, Inc (NASDAQ: YRCW), Arkansas Best Corporation (NASDAQ: ABFS), Frozen Food Express Industries, Inc (NASDAQ: FFEX), Saia Inc (NASDAQ: SAIA) and USA Truck, Inc (NASDAQ: USAK) have been trucking some pretty impressive returns since the start of the year. In fact, these small cap trucking stocks are up anywhere from 72% to 150% or so since the start of the year despite the slow economy. Certainly trucking stocks provide a good indicator of how the economy is doing, but might investors be�jumping the gun by pushing up these trucking stocks?
- [By Sean Williams]
What: Shares of trucking company Arkansas Best (NASDAQ: ABFS ) revved up the engine, and jumped as much as 17% after announcing its ABF Freight Systems employees had ratified a five-year collective bargaining agreement.
- [By Sean Williams]
This week's winner
After tumbling by double digits last week, trucking company Arkansas Best (NASDAQ: ABFS ) tacked on 14.6% to take the top spot this week. Shares rallied after the company announced a regular $0.03 quarterly cash dividend on Tuesday, payable to shareholders on May 21. Following stronger-than-expected results from many trucking companies, I feel quite confident that once Arkansas Best solves its union issues, it'll be pedal to the metal.
Best Life Sciences Companies To Invest In Right Now: Southern Cross Exploration NL (SXX)
Southern Cross Exploration NL is an Australia-based company engaged in the investment in the Bigrlyi Uranium Joint Venture, on which pre-development investigations and further drilling were carried out; exploration for gold and minerals, reviews of opportunities for participation in and/or acquisition of mineral exploration and mining ventures, and examination of projects in respect of different commodities, share investments, loans and other securities. The Bigrlyi project is located in the Ngalia Basin, northwest of Alice Springs, in the Northern Territory. The Company's interest in the Bigrlyi Uranium Joint Venture is one of its assets, in joint venture with two multi-billion dollar companies, CGNPC - via the Operator, Energy Metals Ltd (EME) - and Paladin Energy Ltd (PDN). Advisors' Opinion:- [By idahansen]
Due to the impact of The Great Recession, stocks in the agricultural sector such as Caterpillar (NYSE: CAT), The Mosiac Company (NYSE: MOS), and Potash of Saskatchewan (NYSE: POT) are trading well below highs. The exchange traded fund for the industry, DBA Power Shares, (NYSE: DBA), is down more than 17% for the last year. Despite this bearish trend, legendary investors such as Warren Buffett, George Soros, and Jim Rogers are very positive for the agriculture group. With the long term bullish outlook for the sector from the greatest investors in history, small cap stocks active in the fertilizer sector such as Sirius Minerals (LSE: SXX) and Americas Petrogas (TSX: BOE) are especially attractive.
Best Life Sciences Companies To Invest In Right Now: Omnicare Inc (OCR)
Omnicare, Inc. (Omnicare) is a healthcare services company. The Company operates in two primary businesses: Long-Term Care Group (LTC) and Specialty Care Group (SCG). Through LTC, Omnicare provides pharmaceuticals and related pharmacy and ancillary services to long-term care facilities, as well as chronic care facilities and other settings. SCG provides commercialization services for the biopharmaceutical industry in addition to end-of-life pharmaceutical care management for hospice care agencies. At December 31, 2011, LTC provided its pharmacy services in 47 states in the United States, the District of Columbia and in Canada. In September 2012, Five Star Quality Care, Inc. sold its pharmacy business to Omnicare.
Long-Term Care Group
Omnicare operates the institutional pharmacy business in North America. LTC's customers consist of skilled nursing facilities (SNFs), assisted living facilities (ALFs), independent living communities, hospitals, correctional facilities, and other healthcare service providers. LTC consisted of approximately 83% of the Company�� total net sales during the year ended December 31, 2011 and dispensed approximately 115.1 million prescriptions. The Company provides pharmacy consulting, including monthly patient drug therapy evaluations, assist in compliance with state and federal regulations and provide clinical and health management programs (utilizing outcomes-based algorithm technology). LTC also provides a range of technology solutions based on its Omniview Web-based platform.
LTC also provides a range of other products and services, including intravenous medications and nutrition products (infusion therapy products and services), respiratory therapy services, medical supplies and equipment (including billing the Medicare Part B program for eligible patients) and clinical care planning. It also provides pharmaceutical case management services for retirees, employees and dependents. The Company purchases, repackages and dispenses presc! ription and non-prescription medication in accordance with physician orders and deliver such prescriptions to long-term care facilities for administration to individual residents (by the facilities��nursing staff for SNFs).
The Company services long-term care facilities typically within a radius of approximately 150 miles of its pharmacy locations and maintain an around-the-clock, seven-day per week, on-call pharmacist service for emergency dispensing and delivery, and for consultation with the facility's staff or attending physician. The Company utilizes a unit-of-use drug distribution system. This means that its prescriptions are packaged for dispensing in individual doses. The Company�� range of technologies allow Web-based access to electronic medical records, automated pharmacy billing, online medication refills and returns processing, census tracking, pre-admission medication assessment and access to the Omnicare Guidelines.
Specialty Care Group
SCG serves the needs of biopharmaceutical manufacturers, physicians, nurses, caregivers and patients. Its services are based on five platforms: brand support services, third party logistics, patient assistance programs, specialty pharmacy and disease management for end-of-life care. In the Company�� specialty pharmacy platform, it provides dispensing of specialized pharmaceuticals. These specialized drugs deal primarily with specific categories of drugs and disease states, such as rheumatoid arthritis, multiple sclerosis, oncology and growth hormones. In its end-of-life care platform, Omnicare provides hospice care pharmaceutical management. SCG accounted for approximately 17% of the Company�� total net sales during 2011.
Omnicare competes with PharMerica Corporation.
Advisors' Opinion:- [By John Kell]
Omnicare Inc.(OCR) swung to an unexpected fourth-quarter loss on write-downs related to its hospice pharmacy business and certain certain retail operations that have been classified as discontinued operations. Results missed expectations, sending shares down 5.5% to $61 premarket.
- [By Benjamin Shepherd]
The American long-term care industry has been growing rapidly and will continue doing so for years to come. According to a study from the US Department of Health and Human Services, more than 70 percent of Americans over the age of 65 will need long-term care services at some point in their lives. Anyone over the age of 65 has a 40 percent chance of entering a nursing home and about 20 percent of them will remain there for at least five years.
The size of the 65 and older population jumped by more than 15 percent between 2000 and 2010, compared to just 9.7 percent growth in the population as a whole. That group now makes up about 13 percent of the total population and is forecast to account for more than 16 percent by the end of this decade and 20.2 percent by 2050.
Those trends have spurred huge runs for real estate investment trusts (REIT) that operate assisted-living facilities, rehabilitation centers and nursing homes across the country. While the senior living REITs have been an extremely profitable play on America�� graying population, their tide is ebbing with the prospect of rising interest rates creating fears that their profitability will be dinged. That creates opportunities for value investors focused on long-term returns, but it means short-term volatility.
In this context, one compelling investment now is Omnicare (NYSE: OCR), a company that provides pharmacy services to long-term care and other medical facilities. Omnicare receives prescription orders from physicians at facilities, reviews them for effectiveness and any potential interactions with other drugs the patient is receiving and then prepares the drugs in specialized individual packages for easy administration.
Omnicare has consultant pharmacists who can regularly review patient charts for potential interactions and duplications or to recommend alternative drugs or formulations that can increase the effectiveness of a patient�� medications, while also potent
Best Life Sciences Companies To Invest In Right Now: Marriott International Inc (MAR)
Marriott International, Inc., incorporated on September 19, 1997, is a diversified hospitality company. It is a lodging company with more than 3,700 properties in 73 countries and territories. It operates in four business segments: North American Full-Service Lodging, which includes the Marriott Hotels & Resorts, Marriott Conference Centers, JW Marriott, Renaissance Hotels, Renaissance ClubSport, and Autograph Collection properties located in the United States and Canada; North American Limited-Service Lodging, which includes the Courtyard, Fairfield Inn & Suites, SpringHill Suites, Residence Inn, TownePlace Suites, and Marriott ExecuStay properties located in the United States and Canada; International Lodging, which includes the Marriott Hotels & Resorts, JW Marriott, Renaissance Hotels, Autograph Collection, Courtyard, AC Hotels by Marriott, Fairfield Inn & Suites, Residence Inn, and Marriott Executive Apartments properties located outside the United States and Canada, and Luxury Lodging, which includes The Ritz-Carlton, Bulgari Hotels & Resorts, and EDITION properties worldwide (together with residential properties associated with some Ritz-Carlton hotels). In January 2014, the Company announced that it has sold its leasehold interests in the Renaissance Barcelona Hotel to an affiliate of the Qatar Armed Forces Investment Portfolio (QAFIP).
On November 21, 2011 (the spin-off date), the Company completed a spin-off of its timeshare operations and timeshare development business. Under license agreements with the Company, Marriott Vacations Worldwide Corporation (MVW) is the developer and operator of timeshare, fractional, and related products under the Marriott brand and the developer of fractional and related products under The Ritz-Carlton brand. The Company receives license fees under these licensing agreements. In April 2012, it opened the Renaissance Barcelona Hotel. In September 2012, its JW Marriott hotel brand has opened JW Marriott Essex House New York in New York City.
The Company is a worldwide operator, franchisor, and licensor of hotels, corporate housing properties, and timeshare properties under a number of brand names. The Company also operates, markets, and develops residential properties and provides services to home/condominium owner associations. As of December 31, 2011, the Company operated, franchised or licensed 3,718 lodging properties worldwide, with 643,196 rooms inclusive of 32 home and condominium products (3,838 units) for which it manages the related owners��associations. As of December 31, 2011, the Company provided 2,166 furnished corporate housing rental units. As of December 31, 2010, it operated 1,104 properties (284,868 rooms) under long-term management agreements with property owners, 45 properties (10,957 rooms) under long-term lease agreements with property owners, and five properties (986 rooms) as owned. During the year ended December 31, 2010, the Company bought one land parcel for hotel development and one hotel, and sold two limited-service properties, one full-service property and one land parcel. As of December 31, 2011, the Company had 24671 franchised properties (332,636 rooms), 85 unconsolidated joint venture properties (8,721 rooms), and 64 timeshare, fractional and related properties (12,800 units).
North American Full-Service Segment, North American Limited-Service Segment, International Segment Lodging Products
Marriott Hotels & Resorts is the Company�� global flagship brand, serving business and leisure upper-upscale travelers and meeting groups. Marriott Hotels & Resorts properties are located in downtown, urban, and suburban areas, near airports, and at resort locations. As of December 31, 2011, there were 492 Marriott Hotels & Resorts properties (178,854 rooms), excluding JW Marriott and Marriott Conference Centers. As of December 31, 2011, there were 10 Marriott Conference Centers (2,915 rooms) throughout the United States. JW Marriott is a global luxury brand made up of a collection o! f propert! ies and resorts. As of December 31, 2011, there were 53 properties (23,826 rooms) primarily located in gateway cities and upscale locations globally. Renaissance Hotels properties are located in downtown locations of major cities, in suburban office parks, near gateway airports, and in destination resorts. As of December 31, 2011, there were 154 Renaissance Hotels properties (52,966 rooms), including two Renaissance ClubSport properties (349 rooms).
The Autograph Collection consists of upper-upscale and luxury, independent hotels located in major cites. As of December 31, 2011, there were 27 Autograph Collection properties (6,105 rooms) operating in the United States.
During the year ended December 31, 2011, the Company entered into joint ventures with AC Hotels of Spain to create the AC Hotels by Marriott co-brand. AC Hotels typically contain 50 to 150 rooms and are located in destination, downtown, and suburban markets. As of December 31, 2011, there were 80 AC Hotels by Marriott properties (8,371 rooms) in Spain, Italy, and Portugal. Courtyard is the Company�� select-service hotel product for the upper-moderate price tier. The hotels typically contain 90 to 150 rooms in suburban locales and 140 to 340 rooms in downtown domestic and international locales. As of December 31, 2011, there were 913 Courtyards (134,719 rooms) operating in 37 countries and territories.
Fairfield Inn & Suites offers a range of amenities, including free in-room high-speed Internet access and free wireless fidelity (Wi-Fi) access in the lobby, on-site business services (copying, faxing, and printing), a business center/lobby computer with Internet access and print capability, continental breakfast buffet, The Market, exercise facilities, and a swimming pool. In addition, suite rooms provide guests with separate areas for sleeping, working, and relaxing, as well as in-room amenities, including a microwave and refrigerator. As of December 31, 2011, there were 431 Fairfield Inn & Suites propert! ies and 2! 49 Fairfield Inn properties operating in the United States, Canada, and Mexico. SpringHill Suites properties typically have 90 to 165 suites. The brand offers a broad range of amenities, including free in-room high-speed Internet access and free Wi-Fi access in the lobby, The Market (a self-serve food store open 24 hours a day), complimentary hot breakfast buffet, lobby computer and on-site business services (copying, faxing, and printing), exercise facilities, and a swimming pool. As of December 31, 2011, there were 285 properties (33,466 rooms) located in the United States and 2 properties (299 rooms) in Canada.
Residence Inn is North America�� hotel brand designed for business and leisure travelers staying five or more nights. As of December 31, 2011, there were 617 Residence Inn properties (74,867 rooms) located in the United States, Canada, Costa Rica, United Kingdom, and Germany. As of December 31, 2011, 193 TownePlace Suites properties (20,048 rooms) were located in 42 states. Marriott ExecuStay provides furnished corporate apartments for long-term stays nationwide. As of December 31, 2011, Marriott leased approximately 2,200 apartments and its 11 franchisees leased approximately 2,500 apartments. Apartments are located in 43 different markets in the United States, of which 34 are franchised. Marriott Executive Apartments provides temporary housing for business executives and others who need accommodations outside their home country, usually for 30 or more days. As of December 31, 2011, 20 Marriott Executive Apartments and two other Serviced Apartments properties (3,700 rooms total) were located in 16 countries and territories. All Marriott Executive Apartments are located outside the United States.
Luxury Segment Lodging Products
The Ritz-Carlton is a global luxury lifestyle brand, which consists of hotels and resorts. The Ritz-Carlton properties include spa and wellness facilities, restaurants, championship golf courses, and The Ritz-Carlton Club Level! . Through! a joint venture with jeweler and luxury goods designer Bulgari SpA, the Company operates the luxury hotel properties in prime locations under the name Bulgari Hotels & Resorts. As of December 31, 2011, it operated the Bulgari Milano Hotel (58 rooms), in Milan, Italy, and the Bulgari Bali Resort, which features 59 private villas, two restaurants, and comprehensive spa facilities. It also operates two restaurants in Tokyo, Japan, which are co-located with two Bulgari retail stores. The EDITION brand offers a lodging experience on a global scale.
Advisors' Opinion:- [By Bradley Seth McNew]
With over 4,000 properties worldwide, and 2013 gross revenue of over $13 billion, Marriott International, Inc. (NASDAQ: MAR ) is one hotel company worth watching now. With 18 brands including Marriott Hotels, Ritz Carlton, and others in both the luxury and mass-market segments, the company has been aggressively expanding in the past five years, and its growth in number of properties has helped to spur its growth in profits and share value. But even after the incredible run-up in the company stock over the past year, it still doesn't look very expensive in the industry, especially compared with competitors such as Hilton Worldwide (NYSE: HLT ) .�
- [By Jesse Solomon]
Investors have taken notice. Marriott International (MAR)has soared 33% this year while Hyatt (H) is up 26%. Hilton (HLT) has spiked roughly 23% from its initial public offering in December.
- [By Laura Brodbeck]
Wednesday
Earnings Expected From: Marriott International (NYSE: MAR), MetLife, Inc. (NYSE: MET), Facebook, Inc. (NASDAQ: FB), Garmin Ltd (NASDAQ: GRMN), Ryland Group, Inc. (NYSE: RYL) Economic Releases Expected: British consumer confidence, New Zealand Interest rate decision, US FOMC meeting announcement, German CPI, US GPD, US core CPI, US nonfarm employment changeThursday
- [By John Udovich]
Small cap hotel stock La Quinta Holdings Inc (NYSE: LQ) just had its IPO to raise a lower than expected $650 million after being priced below its expected range, meaning its worth taking a closer look at the stock which�is focused on the�mid-priced hotel market along with the performance of potential benchmarks like hotel stocks Marriott International Inc (NASDAQ: MAR), Choice Hotels International Inc (NYSE: CHH) and Wyndham Worldwide Corporation (NYSE: WYN).
Best Life Sciences Companies To Invest In Right Now: Interactive Intelligence Inc.(ININ)
Interactive Intelligence, Inc. provides software application suites for voice over Internet protocol (VoIP) business communications to enterprises in the United States and internationally. The company offers software products and services for contact center, enterprise IP telephony, multichannel contact management, and business process automation. Its solutions include Interactive Intelligence Customer Interaction Center that provides contact centers and enterprises a single platform and a pre-integrated all-in-one application solution for IP telephony, including phone calls, faxes, e-mails, and Web interactions; Interactive Intelligence Customer Interaction Center for the Enterprise, an IP PBX phone and communications system for SIP-supported VoIP for mid-sized and larger enterprises, as well as offers real-time presence management and remote access with unified messaging, IVR and interaction client integrations for Microsoft applications; Interaction Process Automation t hat allows an organization to capture, prioritize, route, escalate, and track each step in a work process; and Interaction Content Management solution. The company also provides professional, managed, education, and support services. Its solutions are used by businesses and organizations that employ remote and mobile workers in teleservices, financial services, insurance, higher education, utilities, healthcare, retail, technology, government, and business services industries. The company distributes its products through partners and direct arrangements with end-user customers. Interactive Intelligence, Inc. was founded in 1994 and is headquartered in Indianapolis, Indiana.
Advisors' Opinion:- [By Garrett Cook]
Shares of Interactive Intelligence Group (NASDAQ: ININ) were down 15.85 percent to $42.06 as the company warned that Q2 results will be below expectations.
- [By Brian Pacampara]
What: Shares of call center software specialist Interactive Intelligence (NASDAQ: ININ ) surged 17% today after its quarterly results easily topped Wall Street expectations.
- [By James Oberweis]
Indianapolis-based Interactive Intelligence Group (ININ) develops software for contact center infrastructure and unified communications software.
Across verticals like banking, insurance, government, utilities, and retail, Interactive Intelligence's software helps companies manage their call centers and associated client interactions, irrespective of whether by phone, email, web, or fax. The firm is benefitting from three drivers.
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